London to move into tier 3: ticket refund update

Under the Government’s three-tier system introduced at the beginning of this month, fans could return in lower transmission areas with a maximum of 4,000 fans being allowed into stadiums in Tier 1 (medium alert) locations, and 2,000 fans in Tier 2 (high alert) locations. Stadiums in Tier 3 (very high alert) are not permitted to welcome fans.

Therefore, our forthcoming men’s fixture against West Ham United will be played behind closed doors, as will our upcoming women’s matches against Benfica and Tottenham.

Supporters who secured tickets for any of those games will be entitled to a full refund in accordance with our Match Ticket Conditions of Issue (see here for further information). For those supporters who paid by credit, that credit will be reapplied to their season ticket account for use in the future. For those supporters who paid by credit/debit card, a refund will be made to that payment method. Supporters will also be eligible for future games should a review of the Tier 3 restrictions lead to London being placed in a lower tier.

We look forward to welcoming fans back to Stamford Bridge and Kingsmeadow.

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